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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Georg Polzer is the Co-founder and Chairman at Teralytics, a global leader in behavioral data analytics. Teralytics analyzes anonymized data from over 400 million people worldwide to deliver valuable information about location, mobility, demographics and online behavior.

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Clare Jones is the Chief Commercial Officer for what3words, the world's first addressing system designed for voice. By assigning every 3m x 3m square in the world with an address made of three words from the dictionary, people can give the "3 word addresses" to route cars or to use as an address for online ordering. It is being used by governments globally as an official addressing system.

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Watch Local Projects’ Director of Strategy speak at PSFK’s Future of Retail 2016 San Francisco Event about designing retail locations to inspire at-home experiences

January 6, 2016
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Margot Landsdorf of Shopkick explains how mobile phones can be used to influence consumer behavior—both before and during an in-store experience

August 11, 2015
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