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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Walter de Brouwer is the founder and CEO of Scanadu, a NASA Ames Research-based company with the mission of putting the diagnostic power of a hospital in the hands of the consumer, modeled after the fictional tricorder once imagined in Star Trek. Walter is a Belgian-born technology entrepreneur. He started Scanadu in 2010 after a life-altering family emergency. His goal is to build a suite of smartphone-esque medical tools that reimagine access to healthcare for the people. Prior to Scanadu, de Brouwer ran One Laptop Per Child Europe and founded Starlab. His companies were involved in two IPOs and the merger of Eunet with Qwest Communications (now CenturyLink).

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Dr. Andrew Norden is the Chief Medical Officer at Cota Healthcare, a software company that aims to enable the optimization of clinical outcomes for every individual patient and to reduce the total cost of care for the population served. It builds solutions for healthcare to analyze, visualize, report and manage real world evidence and deliver precision medicine. Norden is also an Assistant Professor of Neurology at the Harvard Medical School and an Attending Neuro-Oncologist at the Dana-Farber Cancer Institute. Prior to working for Cota, Norden was the Deputy Chief Health Officer for IBM.

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Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

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