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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Shaila is the co-founder of Enstitute, a two-year apprenticeship program built off the “learn by doing” model. Enstitute challenges the notion that bachelor’s degrees are a necessity before one can become a successful member of society. Instead, Enstitute seeks out talented digital natives and offers them mentorship opportunities through hands on apprenticeships at companies like The New Republic, The Huffington Post and Thrillist.

Expert

Nicole is the Director of Innovative Solutions at Ogilvy and Mather in London where she builds partnerships between industries and across media channels to fuel creative campaigns. Known for her digital media expertise, her leadership and her entrepreneurial streak, Nicole is a regular speaker at global conferences.

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