Mercedes

Analysis How Brands Like BMW Are Taking Their Post-Purchase Service Ecosystems Online

From PSFK's 2019 Automotive CX Debrief, here's how three car retailers are developing tech-based products and services that provide post-purchase customer support for a digital-first market

Automotive BMW Partners With Blockchain Startup To Increase Lending Options For Car Buyers

Blockchain service Bloom offers a more secure assessment of credit worthiness and the ability to obtain loans from both traditional and digital currency lenders, helping the auto brand increase flexibility for customers

Post Purchase Service & Support Tesla Owners Can Have Their Vehicle Repaired At Brand's Own Auto Shops

Tesla is taking steps to expedite the repair process as well as drive brand value by offering its own body repair centers, encouraging brand engagement and loyalty with customers

Delivery & Logistics Tesla Gets In-Demand Model 3 To Customers Faster With Internal Delivery Division

Rather than partner with an outside agency, electric car company Tesla is developing its own delivery division to help meet the surging consumer demand for its new model, and is streamlining the buying process further with a 5-minute “Sign & Drive” program

Automotive Navigation Service Gives Drivers A Simpler Way To Maneuver The Roads

What3words is partnering with leading automobile manufacturers Mercedes Benz and Land Rover to create a new navigation system involving a three-word address system that makes it easier for customers to get to their desired destinations

Fashion & Apparel Brand Innovation Tracker: June

Analysis shows how brands in automotive, footwear & retail are perceived in terms of innovation (and that luxury might be dead)

Cafe & Restaurant Tesla Owners Might Soon Recharge At A Retro-Themed Restaurant

Reviving drive-in style food service is one amenity Tesla is considering implementing at a new supercharger station in LA

Advertising Mercedes Will Give A Car To The Winner Of Its Super Bowl Mobile Game

Mercedes is approaching Super Bowl advertising a little differently this year, with a mobile game designed to test finger endurance

Retail Shoppers Can Now Rent A Tesla At The Mall Of America

TREVLS all-electric car rental service lets customers explore the Twin Cities in a Tesla Model S or X

Hotels, Hospitality & Travel Tesla's Online Trip Planner Helps EV Owners Map Out Their Journeys

Tesla's road map tool, which helps electric car owners plan trips based on the locations of charging stations, was made available online

Advertising Tesla's New NYC Showroom Displays The Energy Ambitions Of The Brand

Tesla is opening a new showroom in NYC's Chelsea, which will display its cars alongside solar panels and giant batteries

Technology Mercedes Reveals Dazzle-Free LED Headlights

Digital Light offers great precision with a resolution of over two million pixels

Automotive Dashboard Assistant Will Make Your Next Car A Self-Parking Mobile Office

Mercedes is pioneering a new technology that will enable your vehicle to help with driving and work