messaging

Merchandising & Curation 1-800-Flowers Shoppers Can Talk Or Chat To Order This Valentine's Day

A partnership debuting this holiday between the flower delivery service and various voice assistants allows customers to place their orders through the language of love using talk or text

Fashion & Apparel Holiday Shoppers Can Use Saks' Facebook Chatbot To Find The Perfect Gift

Integrated into the luxury retailer's Facebook Messenger page, the AI chatbot is designed to target younger, mobile savvy consumers, hoping to translate their online time into sales

Brand Activation & Immersion Ermenegildo Zegna Show Attendees Could Synch Their WeChat To Enjoy Immersive Activities

As part of its digital transformation, the menswear brand debuted its most recent capsule collection at an event where attendees could connect their WeChat ID to partake in digital and physical activities at the venue

Food & Beverage Text-To-Order Beverage Brand To Offer New Yorkers Cashier-less Shop

Digital-native brand Dirty Lemon is opening its own checkout-free store in downtown Manhattan to engage new customers as well as reward its VIP members

Shopper Education & Assistance Ted Baker AI Chatbot Will Introduce Customers To The Latest Collection

The fashion brand's latest addition to its customer service is called Seemore, a bot that will aid customers with everything from educating them on the latest wares and tailoring their searches to tracking their packages

Video The Internet Is Dead

Viacom executive Kodi Foster says that the internet is from a past age, apps are about to come to an end and we’ll all start living digitally in messaging apps

Work Freelancers Network Leverages Slack For Job Matching

An add-on for the work messaging platform increases its value for users by offering access to a network of pre-screened freelance talent

Retail WhatsApp Targets Businesses With A New App

The popular messaging service is now aiming to help small businesses communicate with their customers

Advertising Google's AI Neural Networks Turn Selfies Into Emojis

A new addition to their messaging app Allo uses artificial intelligence to make you into a custom sticker pack

Design Google Employees Built A Service That Turns Voice Messages Into Emojis

Supersonic is a fun voice messenger that will automatically translate audio messages into emoji-filled texts

Technology Communications Expert: This Is The Year Messaging (Actually) Matches Its Hype

Anurag Lal, President & CEO of Infinite Convergence Solutions, explores how messaging platforms can function as productivity tools

Banks, Insurance & Financial Services Moblile Commerce Expert: Why Messaging Apps Are Issuing In A New Era Of Retail

Matt Johnson discusses how mobile messaging commerce is creating a different modality for interaction between retailers and consumers

Hotels, Hospitality & Travel Google's AI Assistant Used In Messaging Application

Google has updated its messaging application Allo to help provide quicker responses to users and provide information about a topic or restaurant nearby

Millennials Why Augmented Messaging Could Change How We Chat

Cyril Paglino, CEO of Tribe, is developing a new way to communicate that blends video and text