Shopify Ping is available for free for all markets, and houses apps like Facebook Messenger and Chatkit under one digital roof, ultimately helping merchants more efficiently connect with their consumers
A number of platforms are developing artificial intelligence and machine learning tools to streamline search and content creation
High-end retailers are catching up with their own AI chat bots to engage holiday shoppers
A new addition to their messaging app Allo uses artificial intelligence to make you into a custom sticker pack
Supersonic is a fun voice messenger that will automatically translate audio messages into emoji-filled texts
After disappointing performance results from chatbots, many brands are rethinking their use of AI to connect with customers
Anurag Lal, President & CEO of Infinite Convergence Solutions, explores how messaging platforms can function as productivity tools
The messaging bots curate content based on user preferences’ and can combine apps for multiple services
How does artificial intelligence fit in the old model of UI?
The Magic Vibes co-founder Kate Losse on designing wearable-first experiences
The private chat space is bigger than people realize, but not as robust as traditional messaging.
Give customers the right experience and they will not only like you, but will seek out the platforms your brand endorses.
React captures and adds the user's facial expressions to each message they send.