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PSFK speaks with co-founders Mason Levey and Brad Warsh on the consumer-driven strategies behind the experiential wellness offshoot of a popular New York studio that answers demand for elevated at-home meditation
With the power of facial recognition AI software, bank NatWest allows its customers to open a bank account by snapping a picture
Leading gaming brands like Microsoft are creating an easy-access environment with concepts like cross-platform play and cloud-based streaming
Living a life of luxury—complete with custom-designed trips—is easier with Airbnb's new service, which caters to high-end clients
Using AI, leading brands are designing tools that can help customers search for and find items by simply snapping a photo
In this episode, PSFK researchers explain the current challenges facing quick-service brands, the changing consumer preferences and the progressive trends leading the way with innovative solutions applicable across categories beyond food
The cosmetic brand's newly launched site aims to enable a comprehensive beauty ecommerce experience, linking discovery, trial, tutorials and purchasing in an influencer-driven, curated environment
From encouraging customer confidence through virtual try-ons to gamifying the path to purchase on real life hiking trails, innovative retailers are building convenient and delightful shopping journeys
Results gleaned from our PSFK x Suzy 2019 Food Service CX Survey show that consumers do not take their time lightly, with close to 90 percent unwilling to wait more than 10 minutes for food they ordered ahead via app, and the with the ability to order ahead on mobile driving its rampant use
PSFK tours next-generation primary care facility Forward and speaks to the chief medical officer for a glimpse into the tech-enabled future of on-demand, consumer-driven healthcare
These brands are making mobile ordering even more convenient with dedicated areas meant for quick, effortless pickups
Leading food service brands are meeting busy customers' needs by enabling flexible and easily accessible mobile ordering and tracking
The personal finance platform came to life at Hudson Yards in an immersive and educating experience—PSFK scoped it out spoke to VP Dana Marineau for insights on how millennials are driving the next generation of finance retail, increasingly looking for all-inclusive ecosystems
Catering to today's digital-first audience with on-demand expectations, leading cosmetics and skincare brands are providing instant help with these digital appointments