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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Jay serves as the Chariman and CEO for BankMobile and Customers Bank. BankMobile is the first application to offer free checking accounts, savings accounts, lines of credit, and access to over 55,000 ATMs without any fees in the US. BankMobile is aiming to provide the full banking experience via a mobile application to attract millennial users. Jay has spent his career in the Banking Sector and prior to joining Customers Bank he served as the Founder, Chairman and CEO of Sovereign Bancorp Inc and led it to become the 17th largest bank in the country. He has his MBA from Wilkes University and also graduated from Harvard Business School's Leadership Course.

Expert

Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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