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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Dan Kantor is the VP of Product at Rhapsody International. Previously, he founded ex.fm, a web browser extension that indexes MP3 files for future playback as users browse websites. Prior to that he founded Streampad, a social music service acquired by AOL in 2008. Before that he spent time at Delicious, Yahoo and Microsoft. Dan holds a Bachelor's degree in Psychology from the University of Michigan and a Master's degree from ITP.

Expert

Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

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