online shopping

Delivery & Logistics Interview: How The UPS Store Is Reinventing The Shipping Experience

Catering to a growing number of 'micro small-business' customers and millennials, the company aims to turn shipping into a memorable retail experience, and bring the shipping store into the 21st century

Fashion & Apparel Forever 21's AI Visual Search Lets Customers Browse By Outfit Features

The retail brand is using Donde Search's AI-powered feature  to bring the discovery experience of traditional retail to online shopping, letting customers search for clothing in more intuitive, visual ways

Retail ModCloth's FitShops Let Online Shoppers Try On Clothes IRL

The online retailer is offering offline brick-and-mortar shops in response to customer preferences indicating that prospective buyers like to touch and try on clothes pre-purchase

Store Experience & Design Walmart's Personal Shopping Service Sends Suggestions By Text

The concierge service, named Jetblack, aims to streamline the shopping experience for busy urban parents

Automotive Ford Streamlines Online Car Buying For Impatient Buyers

The auto dealer's Ready.Shop.Go service gives shoppers new tools to cut their time spent at car dealerships

Technology No Fuss Return Service Wants To Make Online Shopping Easier

A new service called Try pays the upfront cost for customers so they only pay for what they want to keep

Fashion & Apparel Nordstrom Lets Shoppers Reserve Online And Try In-Store

Offers customers a convenient and personalized experience

Advertising Nothing From This New Online Grocery Store Is More Than $3

Brandless is a new store looking to offer minimalism and quality

Retail Amazon Is Removing One Of The Biggest Hurdles In Online Clothes Shopping

Amazon Prime's newest service will allow online shoppers to try on and return clothes for free

Technology 3D Foot Scanner Makes Online Shopping For Shoes Seamless

The solution from Invertex could solve one of online shoe shopping's biggest problems

Design DIY Tools Let Anyone Create Their Own Chatbot

Dexter provides people with a simple template and easy-to-follow directions to creating their own interactive AI

Consumer Goods NY Mag Launches A Site Dedicated To Lifestyle Shopping

New York magazine has created a new platform called The Strategist, a standalone site designed to help people shop online

Retail Sephora Launches Augmented Reality Makeup Artist

The service allows customers to pick ideal products using a Facebook Messenger chatbot

Retail Marketplace Lets You Rent Electronics On-Demand Without The Commitment

From smartwatches to cameras, Grover helps people trial devices they may be on the fence about