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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
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Bill is the EVP and chief operating officer at Paypal. He is also on the board of directors at ADP, and was formerly CEO of Braintree & Venmo, where he and his team built one of the most innovative and influential startups in the payments industry.
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Lara is the co-founder of Minibar Delivery, a new startup centered around the delivery of wine and spirits. She is the former VP of Marketing and Founding Employee at Rent the Runway.
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