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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Bill is the EVP and chief operating officer at Paypal. He is also on the board of directors at ADP, and was formerly CEO of Braintree & Venmo, where he and his team built one of the most innovative and influential startups in the payments industry.

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Lara is the co-founder of Minibar Delivery, a new startup centered around the delivery of wine and spirits. She is the former VP of Marketing and Founding Employee at Rent the Runway.

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Michael Boeke of Braintree talks about mobile design on a more intimate level.

June 10, 2014
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Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

August 17, 2018
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