pick-up

Brand Activation & Immersion PSFK's New Innovation Report On Food Service Offers Key Lessons For All Retailers On How To Perfectly Deliver On Personal Tastes

From frictionless ordering and dynamic menus to optimized delivery, food service operators are leveraging technology to create a more dynamic customer experience

Cafe & Restaurant Fast-Casual Chain CAVA Integrates Customer Insights To Enable Healthy Convenience

The restaurant brand is investing in consumer data and insight collection to improve its cx, revealing a demand for convenience features like drive-thus that don't sacrifice healthy options

Automotive Domino's Customers Can Order Pizza From Their Car

The fast food franchise is looking to enable more flexible ordering options, creating a touchscreen app for vehicles' infortainment systems

Analysis How Nike's New York Flagship Sets A New Standard For Tech-Enabled Store Experiences

PSFK breaks down the tech integration and member services that make the Nike House of Innovation a best-in-class example of next-generation brick and mortar

Delivery & Logistics Food Ordering Platform Targets Office Workers With Rewards And Bulk Delivery

Ritual encourages colleagues to order in bulk for streamlined delivery and offers points towards discounts on future orders

Food & Beverage Belgian Supermarket Will Fill Shoppers' Google Assistant-Dictated Lists

Colruyt grocery stores will allow shoppers to create and send lists for filling by voice via an app integrated with Google Assistant

Store Experience & Design Chipotle Caters To Consumer Agility With Mobile-Order Pickup Expansion

The chain plans to scale its Chipotlanes, pickup areas designated for online orders only, to enhance its digital presence

Post Purchase Service & Support Little Caesars Patrons Can Pick Up Their Pizzas From In-Store Lockers

The pizza chain is hoping to entice customers by letting them order ahead from their phone and pick up their food without wait or human interaction