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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

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Emanuele Musini is the Cofounder and CEO of Pillo Health, a personal home health robot. Pillo is capable of answering health and wellness questions, directly connecting with healthcare professionals and securely manage vitamins and medication; storing, dispensing and ordering refills when needed. Before creating Pillo Health, Musini was the President of Tartufi di Fassia (TDF) a world renowned producer of Italian Truffle Products. He is also a partner in Santa'Anna Energy, an agro-energetic company specialized in the production of renewable biogas and photovoltaic energy. Emanuele is a graduate of the University of East Anglia with a Bachelor's Degree in Media Studies and Business studies.

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Emily Pilloton is the Founder/Executive Director of Project H Design, a nonprofit that allows designers to use their talents in humanitarian ways. Emily was trained in architecture at UC Berkeley and product design at the School of the Art Institute of Chicago. She is the former Managing Editor of Inhabitat.com. Emily is also a PopTech social innovation fellow and has presented at TEDGlobal.

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