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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Colin Nagy is Head of Strategy at FRED & FARID, a marketing and advertising agency based in Los Angeles, New York, Shanghai and Pairs. Previously Nagy was Executive Director of Media at The Barbarian Group. Throughout his career, Nagy has represented clients including GE, Samsung, Bloomberg and Pepsi, and holds deep media expertise stemming from his work with The Guardian, Newsweek, The Daily Beast, and CNN. Nagy is also active in the New York startup scene, serving as an advisor to companies including Lot18, Percolate, and OLO.

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Rick Murray is a managing partner and the chief digital strategist at National Public Relations in Toronto where he helps companies transform their communications efforts in order to drive greater engagement, impact and value.

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