“New Retail has introduced a new way of thinking. By digitizing the store’s operation, the online and offline business merge into one. This will boost retailer’s online transaction volume.”

“With the Portal to Paradise app, we want consumers to be able to explore places that either they might not have previously considered, or ones they’ve always been interested in seeing, and in a first, users only need their iPhone, and no secondary technology or device, to ‘visit’ eight of our beautiful resorts in some of the Caribbean and Mexico’s most sought-after locations.”

On EVs designed for sharing: “This new type of car unites two of the key mobility megatrends in one vehicle: ride-sharing and electromobility. What this new vehicle category does is put the passenger, not the driver, firmly center stage. And it is purpose built for use as a taxi service.”

“Using eye tracking within a VR environment helps us better understand how people navigate around a space. We can design better wayfinding systems and start to explore issues much earlier.  We want to bring evidence into the design process, the visualizations tell us what people actually look at and how their attention is drawn to different design interventions we make. This methodology is so much more powerful than relying on our own intuition about what does and doesn’t work. It also provides a great visual record to demonstrate behaviors to others in the design team.”

“Fee-based premium loyalty programs help brands significantly enhance membership and engagement levels, spend levels and have created a sense of community for customers that has created increased advocacy.”

“Our customer is guiding our strategy. They’re educated and need innovation, so we went from offering traditional wellness products to pushing the category.”

“In the consumer-centric health ecosystem of the future, a focus on improving the patient experience will be absolutely critical. Patients, providers and payers alike benefit from the emerging technologies that provide the types of connected experiences already seen in other industries. The growing adoption of these digital initiatives is another indicator that US health care is now embracing the era of convergence.”

“Whether a client shops our full-priced or outlet collections, in-store or online, we aim to deliver on her expectations for high-quality, feminine, versatile, modern clothing for a timeless wardrobe.”

“You need that touch point. People want to feel and experience products first-hand. The days of having just product in stores is dead. You don’t need to reinvent the wheel, we just need natural extensions that fit the consumer.”

“We’re thrilled that Kia Motors is showcasing the 2018 Kia Stinger using our new AR effects for Messenger. Integrating AR camera effects into their messaging experience will allow their customers to get up close and personal with the Stinger and visualize the car in a new and engaging way.”

“Flagship stores play an essential part in a smart omnichannel strategy, that is critical to bring inspiration and services to our customers in a beautiful interior, easier to shop in.”

“Customers are increasingly going to be looking at what are the digital capabilities that you have and the services that they’re able to do themselves, But they’re still going to have some desire to have a physical presence available to them. So our cafés allow us to both promote our brand and to have customers be able to interface with us on a personal basis. It’s a community center. There is Wi-Fi available, we see people coming in to sit down, have coffee and have a dialogue. It’s a strong brand positioning, but it’s also one where we’re seeing customers are comfortable to come in and talk to someone if they have a problem.”

“We’re excited to have the opportunity to work with Kroger on this program that will leverage BrandLoyalty’s combination of expertise in loyalty programs, analytics and retail industry knowledge in order to drive sales, boost profitability and build customer loyalty in the highly competitive grocery segment.”

“Kroger Technology associates are driving innovation and solutions to seamlessly blend online and offline shopping to redefine the grocery customer experience.”