“The guest…has come to understand they deserve to be served well.  After all, you can get good service now at In-N-Out Burger, so we have to take it well beyond that level.”

“At ClassPass we aim to provide stepping stones toward an active and inspired lifestyle, and ClassPass Getaways will do just that. We’re thrilled to give members the opportunity to take a mini-escape from their day-to-day to try new things and explore unfamiliar places. It’s our hope that attendees will leave feeling energized and empowered to continue living life to their absolute fullest.”

“Looking to outside industries for inspiration in automotive retail can be very rewarding and very exciting. Some areas that we see as being key over the next year are personalisation, data capture optimisation and user experience improvement.”

“The consumerism of healthcare is forcing hospitals and health systems to reimagine the online healthcare consumer experience in an effort to drive and retain patient volumes.”

“When consumers engage with product recommendations—even just a click-through—the rate at which those consumers eventually move to purchase is almost 50%.”

“The Bud Light Browns ‘Victory Fridge’ is a fun way to celebrate and reward a fan base that has never wavered in enthusiasm or dedication for their team no matter what happens. We’re proud to show our support for Cleveland, and we’re always looking to bring NFL fans and friends together for memorable experiences.”

“Our loyal customers regularly ask us to add stores in their neighborhoods. With our newly enhanced digital storefront, shoppers can order on their mobile devices and be confident that their tables will have festive dinners and memorable family meals. To celebrate the grand opening of our refreshed mobile-first store, we are offering free delivery for online and mobile orders.”

“Connected cars allow Avis customers to manage their entire rental through our app, including locking and unlocking car doors via smartphone. We see a future in which connected cars will know preferred seat position, car temperature, radio presets and more.”

“We understand that travel today is hectic, but especially so if you’re researching and booking numerous reservations for multiple business trips. That’s why we always listen very carefully to our customers – we want to be sure that we’re delivering precisely what they want as they plan, select and schedule their business meetings and travel events.”

“Twenty-three years ago, TIENS set out from Chinaon the path of innovation and brought our strategy of ‘One Body, Multiple Wings’ to countries worldwide. Now, we are bringing our philosophy directly to consumers with the creation of the TIENS Experience Store. For thousands of global consumers, the TIENS Experience Store marks the beginning of a new “Fusion Lifestyle Era,” where technology works for the betterment of our lives.”

Consumer-facing companies that are “going to win in this new environment must become an experiential destination.”

“Our research indicates the scale and pace of the shift towards vegetable-based diets. Whatever the reason for their choices – ethical, environmental or health-related ― many consumers expect the food industry to do more to keep up with them. For manufacturers of both finished products and ingredients, it’s clear that there are rewards for putting greater focus on the needs of vegans and vegetarians.”

“It’s our goal through our new, fully-branded aircraft, to create a class that is truly above first for our community,” said Sergey Petrossov, Founder and CEO of JetSmarter.  “Being able to customize our planes to our exact taste allows us to perfect our already reliable, premium travel experience.”

“Usually, when we are talking about travelers, personalization wouldn’t be the word that comes in their mind first. They’re really after speed. They’re saying, ‘How can I have instant?'”