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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Experiential designer Emilie Baltz argues that playful experiences create positive emotional relationships founded in creativity and discovery

August 8, 2018
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Gavin May, Alexander Rea, and Lorelei Bandrovschi of Co:Collective explain how you can use your brand's story to create your retail strategy

July 21, 2015
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