rent the runway

Analysis PSFK's President of Research And Strategy: How Untethered Lifestyles Are Driving Modern CX

Scott Lachut imparts some advice on how to cater to consumers who are always on the go

Fashion & Apparel San Francisco Shoppers Can Peruse Rent The Runway's 'Dream Closet'

The designer apparel rental service is debuting a flagship retail space targeted at young professionals of Silicon Valley

Features How Brands Like Shinola Translate Customer Insight Into Real-Time Product Development

From PSFK's Shopper Data Debrief, here's how contemporary retailers are leveraging shopper opinions in real-time in order to refine their products and services

Beauty How Retailers Like Rent The Runway Utilize Consumer Data For Optimal Innovation

From PSFK's Accelerating Innovation In Retail report, here's how today's brands and retailers are using a data-driven approach to research and development

Children Rent The Runway Branches Into Children's Subscription Apparel

The designer rental service will now offer clothing for little ones, helping parents reduce wasted apparel once children have grown out of it

Brand Activation & Immersion Rent The Runway Caters To Mobile Millennials With Home Decor Merch

The apparel brand is branching out into home goods, partnering with West Elm to offer premium decor items alongside clothing and accessories

Retail How Brands Like Rent The Runway Are Strengthening Consumer-Retailer Connections With DIY Technology

In an excerpt from PSFK's Enhancing Service-Based Experiences Through Automation report, here are three retailers investing in do-it-yourself technology to let customers gain control and personalization over their shopping experience

Loyalty & Membership Rent The Runway Customers Can Shop Its Data-Driven Clothing Line

The rental site's own line is based on consumer data and created in collaboration with a team of designers like Jason Wu, enabling a tightly curated accessible collection that reflects consumer interests

Delivery & Logistics Vince's Clothing Rental Service Covers Subscribers' Laundry Costs

Hoping to expand brand awareness and increase accessibility, the high-end apparel retailer launched a rental service including perks like priority delivery, laundry services and heavy discounts for items kept

Hotels, Hospitality & Travel Retail Leaders From Away, Rent The Runway And More On Understanding The Customer

As consumers' relationships with brands move beyond the transactional, retailers find it increasingly important to integrate meaningfully into their customer's lifestyle

Post Purchase Service & Support Rent The Runway Lets Members Return Wares At WeWork Drop-Off Boxes

The clothing rental brand will provide drop boxes at multiple WeWork co-working spaces, aiming to streamline the common customer pain point of returning merchandise

Technology Rent The Runway Brings Digital Touchpoints To Retail Stores

The clothing rental service has introduced new iOS-based kiosks and scanners to bring speed and convenience to customers in its physical stores

Fashion & Apparel Rent Expensive Clothing For The Day From Strangers

Boro is a platform that connects people's wardrobes with renters who need a fancy outfit for a day or two

Fashion & Apparel How Rent The Runway Leveraged Customer Data To Design Their In-Store Experience

The features of the brick and mortar store include a service area similar to the Genius Bar and a studio that offers personal styling appointments