self service

Video Why Self-Service Integration Is The Future Of Brick And Mortar

Watch Healey Cypher of ZIVELO retail tech company explain at PSFK's Future of Retail 2019 Conference why the future store will treat retail as software.

Food & Beverage Deliveroo's Takeout Marketplace Offers Staffless Public Eatery Experience

At the food delivery site's 40-seater eatery in Singapore, customers can order and receive a hot meal all via kiosk and other automated processes, eliminating the need for front-of-house human staff

Grocery, Convenience & Supermarket Customers Can Shop And Check Out All In One With Autonomous Shopping Cart

Tech company Caper's carts are capable of advertising products, keeping track of items for checkout and guiding shoppers through the store with a touchscreen map, integrating several elements of the purchasing process

Delivery & Logistics Sprint's IoT Marketplace Aims To Give Small Businesses A Seamless Experience

Commercial customers will be able to purchase boxed services with quick delivery and painless setup so they can integrate IoT into their workflow

Loyalty & Membership How Retailers Are Making It Easy For Customers To Click And Collect

Major retailers have begun using brick-and-mortar footprints as e-commerce fulfillment centers to offer another convenient option for shoppers

Home IKEA's Store Of The Future Showcases The Possibilities Of AR Retail

The home retailer created a demo store with Accenture that shows how AR could be used to display more products in stores with small footprints

Design Staffless Gyms Pop Up In China

The country is seeing a rise in the number of self-serviced gyms

Hotels, Hospitality & Travel Singapore's Changi Airport Has A New Nature-Inspired Terminal

Terminal 4 is lined with trees and plants from all over the world

Beauty PetSmart Opened Concept Stores Entirely Dedicated To Grooming

The salon-style stores feature baths, brushes, haircuts, nail trims and more

Advertising Delta Is Introducing Biometric Self-Service Bag Drops For Faster Check-In

The airline is trying out a set of automated luggage drop machines equipped with facial recognition technology in a Minneapolis airport

Food & Beverage How Removing Barriers To Payment Enables New Customer Experiences

In our Food Debrief, PSFK looks at the ways new technologies are enabling an era of faster payment and customer convenience

Innovation Citibank Testing an ATM That Scans Your Eyeballs to Prevent Theft

PIN pads, card readers and screens have no place in the cash withdrawal of the future

Wal-Mart Offers Self-Service Health Check-Up Kiosks

SoloHealth is a kiosk that can check blood pressure, weight, eyesight, and track things like eating habits.

Technology Springwise: iPad App Aims To Replace Office Receptionists

Reception Messenger hopes to deliver self-service administration, offering a way for office guests to check themselves in.