shopping experience

Fashion & Apparel ModCloth's FitShops Let Online Shoppers Try On Clothes IRL

The online retailer is offering offline brick-and-mortar shops in response to customer preferences indicating that prospective buyers like to touch and try on clothes pre-purchase

Delivery & Logistics Walmart's Personal Shopping Service Sends Suggestions By Text

The concierge service, named Jetblack, aims to streamline the shopping experience for busy urban parents

Retail Sprint's IoT Marketplace Aims To Give Small Businesses A Seamless Experience

Commercial customers will be able to purchase boxed services with quick delivery and painless setup so they can integrate IoT into their workflow

Food & Beverage Starbucks Creates Employee Toolkit & Workshops To Combat Bias

From new in-store technologies to a redesigned employee curriculum, the coffee company is taking its customer feedback seriously in its effort to fight racial biases and provide fair treatment

Retail Hyper-Personalized Pricing At The Store Level Is Now A Reality

Clothing brand Guess implemented a dynamic pricing system to tailor in-store promotions to local audiences

Advertising This Marketing Company Lets Consumers Shop Directly From Email

Advertising and online shopping come together with Rebelmail's inbox shopping, allowing brands like Home Depot and Diane Von Furstenberg to reach their consumers more directly

Fashion & Apparel Fashion Retailer Bases Its First Brick-And-Mortar Store On Appointments

Shoppers at Ssense's new Montreal store are encouraged to browse the retailer's online inventory and book a next-day appointment to try and purchase items in person

Fashion & Apparel Customers Earn Commission Through Apparel Retail Platform

Browzzin lets users discover new styles, purchase items and even make money by sharing their own looks and interacting with others

Loyalty & Membership Enabling Retail Personalization At Scale

Our latest PSFK research paper provides insights into enabling highly personalized shopping experiences for retailers and their customers

Fashion & Apparel Let This Bot Help You Pick Your Next Pair Of Jeans

A new Levi's virtual stylist bot helps customers narrow down options to find a perfect pair of jeans

Beauty Mapping The Most Personalized Beauty Brands

PSFK’s Beauty Debrief explores how brands can build higher brand engagement by perfecting personalization

Design Target Is Trying To Redesign Its Stores To Make Shopping Easier

The retail chain is looking to help shoppers stopping in for a few quick items by designing an entrance just for them that gets them in and out in minutes

Advertising Adidas In-Store Machine Knits A Custom Sweater

The garment goes from design to shelf in four hours thanks to interactive technology and custom-made robots

Technology Thousands Of Women Are Running Virtual Storefronts In Indonesia

Startup Slingshot MindStores combines a direct-selling business model and AR to empower small business owners