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Who Should Attend?

January 16, 2019 | New York City
Features
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

Expert

Vibu Norby is the founder and CEO of b8ta, an Internet-of-Things showroom where customers can play with high-tech gadgets and ask trained staff questions about how they work. Before creating b8ta, Vibu was the Lead Engineer at Nest Labs, the CEO of Origami Lab and the Lead Engineer of Messaging at Myspace.

Expert

Adam is an entrepreneur. He is the chairman and CEO of Assembled Brands, a collection of fashion brands, and co-founder and chairman of General Assembly, a private school for professional development.

Related Video

Video

Charlie Cole of The Line explains that brick-and-mortar stores are still necessary because customers want to engage with all senses

July 17, 2015
Video

Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

August 17, 2018
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