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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Author and media theorist Douglas Rushkoff explains how being constantly connected actually slows us down.

June 9, 2014
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Concur, the travel tool that helps customers choose the precise travel content they need and integrate all their reservations, recently introduced an advanced travel Slack bot. Currently in beta testing, the SAP Concur Slack bot will assist travelers in booking, aiming to make arranging travel for businesses and teams more efficient and streamlined. The bot […]

February 12, 2014
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