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January 16, 2019 | New York City
Event

This conference will provide a breadth and depth to our analysis by covering enterprise critical strategies around supply chain and technology infrastructure, store design and service, and CRM and loyalty systems.  

January 16, 2019 | New York City

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Video

Slack Research Team Lead Christina Janzer says that brands can build a user‑friendly product if they care to listen to how people feel about the product and the pain points they’re experiencing.

September 17, 2018
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As Slack Research Team Lead Christina Janzer explains, it isn't enough for brands to take user feedback at face value, they must place humanity at the core of products

September 4, 2018
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