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January 16, 2019 | New York City
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts


  Domenico Vitale is the Founder and Chief Idea Architect for Peoples Idea + Culture (PI&C) a solutions company that operates free from the limitations of specific disciplines, individual media channels and debilitating overheads. The company is built to be nimble and flexible enough to put together exactly the right team, for the right type of solution, whatever the problem.


  Hilmi Ozguc is the CEO and Founder of Swirl Networks, which provides the first and best-in-class indoor mobile marketing platform for retail enterprises. By leveraging Bluetooth Low Energy (BLE), WiFi and GPS signals in their brick and mortar stores, large-scale retailers and other merchants rely on Swirl to generate greater value from every shopper visit.

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Pablo Slough of Google explains why user experience, relevant ads, and insightful measurement can all improve a retailer's mobile presence

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Gavin May, Alexander Rea, and Lorelei Bandrovschi of Co:Collective explain how you can use your brand's story to create your retail strategy

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