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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Phil is a planning director at Ogilvy & Mather in Chicago where he leads the strategy group for that office's B2B practice.

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Justin is the Global Senior Brand Manager at Smirnoff where he leads the brand's influencer, experiential and music-oriented strategies.

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