Texas-based grocery retailer H-E-B piloted autonomous delivery near its Olmos Park, TX, supermarket with a self-driving vehicle named Newton, which can hold up to 32 orders of varying size.
Retailer Walmart expanded its fleet of Bossa Nova in-store bots from 50 to 350, taking time-intensive chores such as scanning shelves to look for out-of-stock items off of human employees’ hands.
Supermarket chain Giant Eagle began trialing San Francisco-based startup Simbe's Tally, an autonomous inventory robot that utilizes computer vision and RFID to scan shelves, providing insights on purchases and re-stocking management.
Startup Cleveron revolutionizes grocery pickup with Cleveron 501, a robotic pickup kiosk that can retrieve customers within 20 seconds. The robotic kiosk, roughly the size of a parking spot, can be filled by workers with up to 124 or 276 crates of grocery orders depending on the size and regulated by different temperature zones to accommodate different types of items. To collect their orders, customers scan a mobile QR code or enter a passcode, which the kiosk then delivers through a vending machine-like operate.
7FRESH, the premium offline supermarket owned by Chinese ecommerce company JD.com, uses data analytics to improve its inventory management, selecting the exact amount and assortment of SKUs for each location based on their unique needs, minimizing fresh produce waste. 7FRESH also leverages data to build consumer profiles, which they use to determine optimal store locations and layouts
Grocers are tailoring stores to shoppers’ offline and online grocery shopping preferences, orienting the experience around click-and-collect service while adding a layer of additional offers
The Egyptian last-mile delivery service is filling a service gap in online delivery, helping link online shoppers directly to the closest grocers for their needs
The French grocery retailer is testing facial recognition software that allows customers to pay with a facial scan—no register or bar codes required
No Frills' virtual haul mobile and desktop game encourages loyalty members to earn rewards points by finding and collecting digital groceries, while avoiding pitfalls and blocks
Prioritizing convenience and improved in-store offerings, the grocery chain invests in customer education, prepared foods and community spaces
From PSFK's Shopper Data Debrief report, here's how three innovative retailers are retaining valuable shopper data by bridging the digital-physical divide, synching shoppers' phones with the store experience
From PSFK's Elevating The New Beverage Experience, here's how four innovative retailers have created unique experiences to engage consumers beyond the purchase
99design's COO explains why color matters for retail brands more than they might think, sharing research on as well as applications of consumer color perceptions to help guide branding decisions
Retailers are rethinking the use of the physical store, replacing cash wraps with mobile checkout and utilizing excess space for online order fulfillment