tencent

Analysis How Retailers Like Tencent Are Optimizing Shopper Analytics With Behavioral Heat Mapping

From PSFK's Shopper Data Debrief report, here's how today's brands and retailers are retaining valuable consumer data from in-store tracking technologies

Automotive Alibaba Customers Can Shop By Voice While They Drive

The mega etailer recently announced its development of apps that will connect drivers to its ecommerce hub, letting them drive and shop on command

Health WeChat Members Can Book Dr. Appointments Through Health Module

WeChat will give its near one billion members quick access to a suite of medical services including online doctor appointment scheduling and an pharmacy

Delivery & Logistics How Retailers In China Are Enabling Faster On-Demand Grocery Ordering And Delivery

As detailed in PSFK’s China Debrief, grocery retailers in the forward-looking country are experimenting with interactive technology both inside the store and on-the-go to enable shopping experiences that are faster and more intuitive than ever

Fashion & Apparel How Tencent Is Integrating Next-Generation Tech For Seamless Store Experience And Design

Marshaling technology like face scanning for quick checkouts and WeChat integration that eliminates queues and lets consumers pay via mobile, here's how Tencent is building digital-led stores for brands like Intel and Walmart to optimize frictionless shopping

Consumer Goods Interview: How Alibaba's North America B2B Business Streamlines The Retail Experience

An executive from Alibaba North America tells PSFK how the company is enabling other businesses to be better ecommerce retailers

Brand Activation & Immersion NYRIW Preview: Storefront CEO On How To Use Pop-Ups To Test New Markets & Geographies

Ahead of a panel on Rethinking Retail Real Estate, the retail startup's CEO, Mohamed Haouache, lends his insights on enabling short-term retail for brands like Hermes, Google, L'Oreal and more, as well as on China's fast-growing place in the future of retail (physical and otherwise)

Luxury WeChat Partnership Enables Growth For Italian Luxury Retailer

The use of WeChat allows for Rinascnete to offer an online concierge service to customers in China

Features Podcast: China, The World's Retail Lab

In this episode, PSFK shares top insights from its latest debrief spotlighting China’s leading retail and CX innovators, and explains how the future of global retail is taking place in China today

Food & Beverage Watch: The China Debrief Webinar Video

In the latest webinar, PSFK Senior Strategist Penn Whaling and Strategist Conner Dial guide viewers through the 80+ page China Debrief, which shows how Alibaba, JD and Tencent are innovating along the purchase path

Loyalty & Membership PSFK Looks At China, The World’s Retail Laboratory

PSFK's latest debrief spotlights China’s leading retail and CX innovators, outlining how the future of global retail is happening in China today

Hotels, Hospitality & Travel InterContinental Hotel Guests Can Check In And Access Rooms With WeChat

WeChat teamed up with InterContinental to create a digital-first hotel in Shanghai that allows guests to check in remotely, use their phones as key cards and even order breakfast via mobile, eliminating the need for human help

Banks, Insurance & Financial Services Tencent Helps Retailers Scale Their Cashier-Free Stores

Using its WeChat platform as a mode of payment, Tencent is on the forefront of developing tools for unmanned retail stores

Design Inside China's Newly Booming Tech Hub

As the capital of a western province, Guiyang’s sudden development into China’s ‘Big Data Valley’ has brought astonishing change

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