Transactions & Payments

Retail South Korean 7-Eleven customers can pay with their veins via a next-gen robot

Convenience store chain 7-Eleven introduced a next-gen robot dubbed Veny in its Seoul, South Korea, location. The AI-powered robot comes with the hand-pay system, which identifies individual customers by their veins, allowing customers to pay simply by placing their hand on the robot.

Beauty JD.ID X-Mart opens cashier-less store that identifies shoppers using facial recognition technology

JD opened a cashierless store in Jakarta, Indonesia, its first outside of China. Items are tracked by RFID, and camera placed throughout the store track shoppers’ movements to generate store heat maps to monitor traffic, product selection and shopper preferences to help optimize inventory and displays. The store sells FMCG and beauty products, along with apparel, so shoppers can try on a pair of jeans and walk out of the store wearing them. Facial recognition technology identifies shoppers as they leave, charging their credit card automatically for any items they take.

Banks, Insurance & Financial Services Ibotta provides users with additional savings through reward-based mobile payment

Cashback app Ibotta added a payment feature to provide users with additional savings through reward-based mobile payment. Customers sign up with their credit cards and choose the "Pay With Ibotta" option for any of the 30 participating retailers, including The Home Depot. They are then presented with a QR-code to be shown at checkout to receive rewards for their entire purchase.

Case Study Dublin Airport's Revamped T2 Beauty Hall Makes Shopping A Breeze For Travelers

With a buy ahead feature and a service that allows purchase pickup upon return, Dublin's T2 Beauty Hall is travel retail at its best

Consumer Goods PSFK Research Paper Launch: Enhancing The Home Improvement Shopper Experience

How​ home improvement retailers are expanding their in-store and online services to better meet the needs of today’s homeowners and residents

Gen Z Inside Affirm's Plan To Make Online Shopping Easier And More Affordable

PSFK chats with Affirm communications lead Ellen Kiehl to talk customer loyalty, new shopping habits and emerging trends in fintech

Brand Activation & Immersion A Pagan Credit Union Proves Banking Can Legitimize Communities

The startup credit union hopes to empower its community with cooperative funding that takes alternative spiritual practices seriously

Analysis How Click-And-Collect Services Are Making Ecommerce More Seamless

By updating their pickup and delivery methods, retailers like Starbucks and Walgreens are making online shopping more convenient and easy

Innovation HTC's Latest Phone Is Catered Specifically To Cryptocurrency Users

The HTC Exodus 1S is designed to work well with the blockchain, offering an easy way for users of Bitcoin and other cryptocurrencies

Shopper Education & Assistance Here's How Samsung's New Feature Helps Consumers Stick To A Budget

Managing finances is not an easy feat, and can be even more difficult to control with the increase of credit cards and contactless payments, Samsung is implementing an alternative to simplify the process to stay on budget.

Automotive CarMax Helps Customers Skip The Dealership With An Entirely At-Home Purchase Experience

Customers can now have their car delivered to home or work thanks to CarMax, which is unrolling a completely remote retail experience that prioritizes personalization

Features These Are The Brands Paving The Way For Contactless Transactions

Physical stores like Target are making transactions quicker and easier by allowing their shoppers to walk out without counting cash or swiping a card

Grocery, Convenience & Supermarket How Veeve's Carts Are Taking Checkout-Free Shopping To The Next Level

'Just Walk Out' grocery shopping takes another turn with this new smart cart, which tracks items and even suggests products based on position

Children Here's Why A Fintech Startup Launched A Debit Card For Kids

Greenlight is a startup that hopes to teach young people the value of financial literacy with a starter debit card and an accompanying app