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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Jack Dorsey is a Co-Founder of Twitter and the current CEO of Square. Dorsey served as Twitter’s CEO through its first two rounds of fundraising and later served as its Chairman of the Board. He left Twitter in 2010 to start the mobile payments platform Square. Initially a simple credit card reader for accepting payments via smartphone, Square has evolved into a full suite of point of sales and accounting software and hardware for all business sizes. Square has grown to over 100 employees, and Dorsey is currently positioning the company for global growth. He is also planning on adapting Square to accept NFC based payments as new technologies and wearables create new ways for people to pay. Dorsey wants to ensure all the merchants using Square as a point of sale system can support any type of payment. Dorsey started off his entrepreneurial career as a high school student in Missouri creating open source software to improve dispatch logistics for taxi companies. He attended NYU where he developed the idea for Twitter and later dropped out to move to California.

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Christel is leading content development, marketing and strategy for Twitter as the Regional Content Lead for Asia Pacific, Middle East and Africa.

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