uber

Analysis Interview: How Turo Is Building A Marketplace For On-Demand Car Sharing

The head of Turo's U.K. team tells PSFK how the platform is poised to fundamentally shift the nature of car ownership, enabling a service it describes as the Airbnb of car-sharing and letting car owners make money on their vehicle's idle time

Automotive Uber Eats Elevates User Experience With Animations And Greater Transparency

The food delivery service revamped its mobile app to feature colorful animations, clearer delivery tracking and more specific timing options

Loyalty & Membership Westfield Mall Drives Traffic With Free Uber Rides For Shoppers

The mall operator is one of the first establishments to implement Uber Vouchers, a service geared towards venues looking to increase consumer engagement with free transportation

Delivery & Logistics Uber Eats Delivers Food Straight To Toronto Airport Travelers

The app delivery service is partnering with Toronto Pearson to let travelers order food from airport restaurants and have it delivered straight to their gate

Features How Brands Like Uber And Microsoft Meet In-Moment Needs With Multimodal Mobility Apps

Detailed in PSFK's Automotive CX Debrief, mobility companies are diversifying their offerings, letting customers switch between options like car sharing, public transportation, bikes and scooters as their needs change

Brand Activation & Immersion American Airlines Partners With Digital Aviation Co For Luxury Airport Experience

American Airlines is partnering with Blade experiential travel company to upgrade its premium cx with private helicopter transport to and from the airport alongside expedited, ground-level personal attendant service

Post Purchase Service & Support Lyft 'Green Mode' Lets Riders Choose Electric Vehicles

Lyft intends to align with consumer interest in sustainability while helping promote EV drivers with a feature that lets riders select an environmentally friendly vehicle

Retail Future Amazon Customers Can Retrieve Their Packages From Public Buses

In an effort to help bolster public transit in an era of ridesharing as well as increase its last-mile delivery options, Amazon acquired a patent to use public buses as mobile delivery pick-up points

Entertainment Cargo Offers Rideshare Customers Discounted Event Tickets

Riders can request a special code from their driver that gives them access to exclusive ticket pricing on concerts and sporting events

Design NYRIW Preview: Experiential Retail Studio Founder On Captivating The Phygital Consumer

Ahead of speaking on the panel IRL Retail Design in a Digital Age, Whereabout founder and creative director Gabriela Baiter explains how the studio helps digitally native brands as well as retailers like Uber and Floyd enable dynamic, interactive, memorable experiences that foster community and drive engagement

Hotels, Hospitality & Travel Uber Customers Can Select E-Bikes As Their Mode Of Transport

Uber's acquisition of Jump and its latest e-bike model is intended to give the rideshare a competitive edge in its market, as companies look to offer additional and eco-friendly modes of transit

Cafe & Restaurant Starbucks Customers Can Soon Have Their Order Delivered

As drive-through, mobile ordering and delivery become an increasingly important aspect of retail services, one of the U.S.' largest coffee chains is soon to bring customers' orders to their door

Shopper Marketing & Promotions Lyft Local Campaign Supports New Yorkers Affected By L Train Shutdown

Capitalizing on the slated April train closure, Lyft is targeting affected NYC commuters with a campaign highlighting its new local-specific services and features

Food & Beverage Uber Eats' 'Specials' Lets Restaurants Trade Discounted Combos For Promoted Placement

Uber Eats is testing out a new Specials section of its app that will let restaurants offer discounted combos in exchange for highlighted promotion on the app's lists