This conference will provide a breadth and depth to our analysis by covering enterprise critical strategies around supply chain and technology infrastructure, store design and service, and CRM and loyalty systems.
Nearly half of U.K. respondents and around 40% of U.S. respondents say they'd prefer a human customer service agent over a chatbot
E-commerce is projected to become the largest channel for the United Kingdom by next year, accounting for almost 20% total retail sales
25% of UK retailers find tech disrupts customer connection
The UK games market grew over 12% to a record £5bn last year
The UK games market grew 12.4% to hit a record £5bn last year
[Insight] As artificial intelligence evolves, the UK falls behind