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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts

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Sandra Richter is a co-founder and CEO of Soofa, a Boston-based startup that equips urban centers with smart furniture. Soofa benches can charge phones and are now located in 100 cities.  

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John Kwant is the VP of City Solutions at Ford where he leads the company's global efforts to partner with municipalities to identify key urban mobility needs that will inform the development of new services. He works to create, pilot and implement new mobility solutions in cities worldwide.

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