Broad Narrow
user experience

Related Insights

Related Features


Who Should Attend?

January 16, 2019 | New York City
Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

Recommended Experts


Joe Gebbia is a multi-disciplinary designer, creative entrepreneur, and global explorer. He is the co-founder and CPO of Airbnb, which began in 2008 out of the necessity to pay his rent. What started as three airbeds, a pop-tart breakfast, welcoming hosts and an insider’s guide to the city, is now a global phenomenon of hospitality, human connectivity and economic stimulation. With an eye for simplicity and an appreciation of craft, Gebbia leads the team in creating imminently marketable products. The results are cutting-edge yet useful tools that impact the user’s experience from the moment of online contact to the end of their physical stay.


John is the former director of new digital products for the New York Times. In 2006 he co-founded the hyperlocal news site outside.in, which was acquired by AOL. In 2008 he created and launched DIYcity, an online discussion about transforming cities with web technology that grew to include participants in over 100 cities around the world and became a model for local grassroots hacking movements. In 2010 he co-founded Applify, one of the first social app discovery platforms ever launched. He is an NYU graduate from the Interactive Telecommunications Program.

Related Video


Pablo Slough of Google explains why user experience, relevant ads, and insightful measurement can all improve a retailer's mobile presence

July 21, 2015

Smartwatch concept projects navigation buttons onto your skin

November 30, 2014
More Insights
No search results found.