user experience

Automotive Uber Eats Elevates User Experience With Animations And Greater Transparency

The food delivery service revamped its mobile app to feature colorful animations, clearer delivery tracking and more specific timing options

Analysis Interview: Why A Finance Management Platform Prioritizes Flexibility For Today's Active Retirees

Kindur VP of design & experience speaks to PSFK about how the digital platform works to increase transparency and accessibility when it comes to managing modern finances, designing user experiences in accordance with the behavior of today’s retirees to better meet their needs

Features How Companies Are Making Technology More Inclusive For All Consumers

In order to create solutions that provide benefits to every demographic, brands are implementing initiatives to reduce inherent bias, racism or other discriminatory nodes

Interview Interview: How Contextual User Experiences Are Optimizing Services

In this interview, CEO and co-founder of Talla Rob May discusses how his company is using big data and artificial intelligence to help businesses improve the user experience for their consumers

Cafe & Restaurant How Brands Are Marshaling Personal Information To Enhance Security And Improve Services

Innovative ways of identifying people serve not only to better secure information but also to streamline the user experiences of various services

Design How Brands Add Value To UX Using Location Data

Location-based data helps brands offer more relevant and engaging user experiences for applications in travel and fitness

Grocery, Convenience & Supermarket Interview: Designing User Experiences That Prioritize Humanity

Christina Janzer, Slack's Head of Research, describes how her team designs human-centric user experiences (and reveals her favorite emoji) before joining us at our CXI 2018 conference on May 18

Retail How Personalized AI Assistance Allows Users To Feel More Human

Services from home assistants to mood monitors utilize AI to improve productivity or give us peace of mind

Work Interview: The UX Principles Everyone Should Heed, According To Slack

Slack's Head of Research Christina Janzer shares the work behind the team messaging platform's feel-good moments

Podcast Slack's Approach To Good Design

Christina Janzer, Slack's Head of Research, describes how her team designs human-centric user experiences

Retail The Best Practices For Employing Customer Service Chatbots

As the use of virtual agents expands, research has identified specific ways that companies can optimize the efficiency and value of their chat-based services, from designing an ecosystem experience to giving the customer more control

Fashion & Apparel Snap Tries To Blend Online And IRL With Updated Glasses

The company's hands-free camera wearable has been revamped in accordance with user demands, boasting a new-and-improved waterproof design just in time for summer

Entertainment Interview: How Viacom Is Evolving With Audiences

Viacom's Kodi Foster discusses applying data strategy to entertainment for cross-generational audiences before joining us on stage at PSFK's CXI 2018 conference

Technology Former Tech Insiders Join Forces To Fight Technology Addiction

The Center for Humane Technology is a movement designed to help people resist technology addiction and encourage humane design