This conference will provide a breadth and depth to our analysis by covering enterprise critical strategies around supply chain and technology infrastructure, store design and service, and CRM and loyalty systems.
21% of U.S. consumers are making purchases through either voice assistants or messenger bots
47.3 million U.S. adults have access to a smart speaker
[Insight] Voice assistants may fulfill emotional needs as human-to-human conversation declines
“Voice assistants create a more compelling level of interactivity between users and brands because they leverage a more organic form of communication.”