Analysis How Brands Like L'Oréal Are Integrating Reuse And Recyclability Into The Product Experience

By eliminating or designing refillable packaging, these companies are making it easy for customers to cut down on single-use plastic without forgoing their favorite brands, making the world greener in the process

Brand Activation & Immersion PSFK Research Paper Launch: Closing The Loop With Sustainable Packaging

How CPG brands are eliminating single-use packaging to create new business opportunities and connect with consumers over shared values

Consumer Goods Waitrose Customers Can Grocery Shop Completely Packaging-Free

The U.K. grocery chain's Unpacked program encourages shoppers to bring their own containers in an effort to curb single-use plastics, and customers are already big fans

Automotive How Retailers Like Amazon Are Optimizing DTC Service With In-Step Fulfillment

Leading retailers like Sweetgreen and Waitrose are enabling on-demand delivery by incorporating innovative options into their services, from offering couriers to personally deliver customers' items to placing packages directly in shoppers' car trunks

Delivery & Logistics How Brands Like eBay Enhance Home Delivery By Offering Extra Services & Support

Adding value to consumer purchases, top retailers like Walmart and Waitrose are ensuring frictionless product experiences by offering support like in-purchase installation scheduling grocery delivery straight to customers' fridges

Food & Beverage Waitrose Wants To Deliver Groceries Straight To Customers' Refrigerators

The U.K. grocery chain is working to enable a safe and convenient in-home delivery service that would allow employees to stock customers' fridges while they're out

Grocery, Convenience & Supermarket Waitrose Offers Shoppers In-Store Healthcare Services

The grocer and Bupa collaborated to integrate health-promoting services like expert consultations and education into consumers' shopping routine, helping spread awareness of the programs as well as beta testing them for Bupa's clinics

Loyalty & Membership Waitrose Will Only Serve Coffee To Shoppers Who Bring Their Own Reusable Cups

The popular U.K. grocery chain, known for dispensing free coffee, will eliminate disposable cups later this year

Retail Retailers Are Delivering Easier Access To Products Through Seamless Pickup

PSFK researchers look how brands are investing in ways to give customers more options to pick up their orders

Syndicated Why 2017 Was The Year For Disruptors

From upstarts overtaking bigger rivals to tech firms valued more than superstores, 2017 was a year of seminal moments

Automotive Supermarket Chain Uses Food Waste For Fuel In Delivery Trucks

The sustainable initiative uses leftovers to reduce pollution and waste

Advertising UK Supermarket Opens First Farm Shop

Waitrose supermarket chain opens farm store to showcase produce grown on its 4000-acre estate farm in South England.

Technology Supermarket Concierge Will Enable Shoppers To Place Online Orders

The high-end grocery retailer is going to install service desks in stores with tablets for online transactions.

Work Major UK Grocer To Stock Wine From China

Retailer Waitrose will be the first supermarket in the UK to stock wines from China and Brazil in a palate and market-broadening effort.