Work

Cafe & Restaurant PSFK Tours The Wonder, New York City's Elevated Members' Club For Families

The founders of the design-led club explain how The Wonder goes beyond providing leisure, programming, and work spaces for kids and adults, enriching membership through choice brand partnerships and value-added services

Automotive Amazon Program Encourages Employees To Develop Delivery Startups

The etailer is encouraging innovation from its own staff to help meet increasing consumer demand for speedy delivery

Beauty 'Avon On' Helps Brand Reps Organize Sales And Market Digital Content

The mobile app and content hub will streamline sales reps' activity and provide them access to branded social media content for easy online sharing and promotion

Retail Walmart Tests Employee Management Structure In Online-Offline Resource Shift

In an effort to compete with e-tailers like Amazon, Walmart is reducing the number of managers while enhancing the role's prestige as it shifts in-store and online resource allocation

Health Walgreens Aims To Enhance Workforce With Mental Health Training

In efforts to provide better care to customers, the pharmacy chain is investing in its employees' training to help them better identify and address concerns like substance abuse or addiction

Loyalty & Membership Wellness-Focused Beauty Store Merges Co-Working With Retail

Indie retailer Take Care is introducing co-working into its brick-and-mortar store, with a focus on wellness and work to differentiate itself in the 'retail-as-a-service' economy

Home Lowe's Workforce Development Network Supports Career Success For Tradespeople

Lowe's program called Gen T aims to de-stigmatize the trades industry, giving trainees greater resources and establishing networks to help them advance their careers

Brand Activation & Immersion Op-Ed: CEO On Ten Years Of Kickstarter

Kickstarter's Aziz Hasan reflects on the crowdfunding site's journey since launch in 2009, highlighting its continued evolution of service and dedication to supporting authentic creativity

Consumer Goods Walmart Debuts AI-Powered 'Store Of The Future' Concept

Called the 'Intelligent Retail Lab,' the 50,000 square-foot location serves as a testing ground for Walmart's latest tech innovations, like AI cameras that track inventory and interactive displays

Innovation How Brands Like Tommy Hilfiger Invest In The Future With Innovation Mentorship

From PSFK's Accelerating Innovation In Retail report, here's how today's leading brands are fostering new innovation by creating programs, coalitions and events that support emerging talent

Food & Beverage How Brands Like Estée Lauder Spark Innovation With 'Intrapreneurship'

From PSFK's Accelerating Innovation In Retail report, here's how four brands and retailers are doubling down on innovation efforts by empowering employees to share new and creative ideas

Delivery & Logistics Walmart Expands In-Store Tech To Assist Employees With Menial Tasks

The big box retailer is rolling out robots and other tech to help employees with repetitive jobs like cleaning floors and sorting inventory, leaving more time for customer assistance

Fashion & Apparel Neiman Marcus Stylists Can Sell Merch Through Shoppable Instagram Posts

The luxury department store developed a tool that allows its associates to build customer relationships and drive sales via social media

Post Purchase Service & Support WhatsApp For Business Helps Retailers Stay In Touch With Customers

WhatsApp Business is designed to help smaller companies with fewer resources offer live assistance and chat capabilities