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January 16, 2019 | New York City
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Consumers increasingly value high-quality customer service and the ability to co-create their brand experiences with the companies themselves, which has led to brands implementing more immersive technologies to create more customized loyalty program experiences
August 15, 2018

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Shane is the founder and CEO of VICE, a global youth media brand. Under Smith's guidance, VICE has expanded and diversified to become one of the world's leading media companies since its initial launch in 1994 as a punk magazine. VICE now operates an international network of digital channels, a television production studio, a record label, an in-house creative services agency, a book-publishing house and a feature film division. As VICE's chief on-air correspondent, Smith has reported from such locations as North Korea, Iraq, Sudan, Libya, Afghanistan and Liberia.

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Jenny is the Co-Founder and CEO of Mingyian. She specializes in product development, UI/UX design, and social media. Jenny has served as Executive Director of Girls in Tech China, Director of International Relations, Asia of Girls in Tech, and Co-Founder of Girl 2.0 Global Campaign. Prior to that she worked as the Director of Marketing at the Great Gourmet and as Editor-in-Chief of Hanyushijie, a Chinese business and culture magazine published by China’s oldest publishing house, The Commercial Press  

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Customers want to connect with the people behind a premium product or brand so they can understand the product better, argues Adam Pritzker of Assembled Brands

August 17, 2018
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