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Value-Building Strategies Driving Change Across Operations, CX, Culture & Business
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To help retailers identify areas within their organization primed for radical transformation as well as next steps to be taken, retail innovation consultancy PSFK has partnered with growth and transformation consultancy Prophet to unearth the 12 trends shaping the next retail landscape. Each of these trends are further brought to life by best-in-class examples of innovation from the marketplace. As organizations consider how best to implement these strategies, PSFK and Prophet have outlined the transformational imperatives necessary to bring them to life. Looking across the transformative strategies, this report has been designed to support leadership and innovation teams as they look to provide impactful experiences today and future-proof their business for tomorrow.

About our partner

Prophet is a consultancy that helps clients unlock uncommon growth by developing new business models, reimagining brands and experiences, driving demand and customer engagement and empowering people to transform their organizations. Prophet brings a unique blend of strategy and creative to help identify paths to purposeful, transformative and sustainable growth. Based in San Francisco, with 12 global offices and more than 600 strategists, data analysts, marketers, digital experts and creatives, Prophet has worked with the world’s most successful companies, including CVS Health, Home Depot, Marriott, T-Mobile, and UBS, partnering with them from ideation to in-market execution. Prophet’s teams take a human-first approach and are committed to developing solutions that help move society forward.

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