Post-Purchase Service & Support

• Analysis Next Gen Experiences in Today’s Digital Marketplace
• Case Study Camp’s ‘White E-lephant’ Brings Consumers Together with Virtual Gifting
• Case Study This Made-to-Order Furniture Brand Aims for Fully Circular Commerce
• Case Study Pharrell’s Sustainable, Inclusive Skincare Line Reduces, Reuses and Recycles
• Analysis Democratizing Financial Services for a New Consumer Demographic
• Case Study The ‘Unicorn Card’ Offers New-To-Banking Customers a Trustworthy Experience
• Case Study This Fractional Ownership Startup Brings Young Consumers into the High Culture Marketplace
• Case Study The Selfridges Rental Collection Offers Eco-Conscious Luxury at Affordable Prices
• Analysis Engaging the New Luxury Consumer
• Analysis PSFK’s Monthly Roundup Explores Robot Caretakers, Experimental Citizenship, At-Home Fitness Wars & More
• Case Study Amazon’s ‘Halo’ Wearable Experience Offers 360-Degree Wellness Support
• Analysis How to Leverage Concierge-Level Support for Next-Gen CX