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  • Chatter by Stingray

Stingray’s focus is on merging Music + Messaging, Customer Engagement + Data, Signage + Systems, and Media + Advertising into a multi-dimensional, integrated media ecosystem for Enterprise Brands. It’s a modern approach for our industry, and delivers on the promise to create, activate, and measure brand experience moments for both consumers and employees.

Chatter is our customer engagement solution that is innovating beyond traditional surveys by leveraging AI driven conversations to capture the TRUE voice of the customer.

We are empowering organizations to collect constant and consistent feedback across all touchpoints along the customer journey (even the non-purchaser) while proactively addressing and solving customer friction points as the experience is happening.

Chatter’s real-time reporting platform leverages AI, Machine Learning and Natural Language Processing (NLP) to spoon feed actionable insights to all levels of the organization so the frontline can take quick action with the customer by closing the loop while uncovering operational improvement opportunities for executives and middle management. With over 4,000 retail, e-commerce and contact center specific topics, Chatter’s text analytics delivers significant efficiencies to end users by analyzing each conversation to pull out topics at 4 levels of granularity, apply sentiment and correlate impact on brand’s specific key metrics.

Brands like Nike, Victoria Secret, Chanel and L’Oreal are partnering with Chatter to move at the speed of their customers and obliterate their competition while driving a slew of positive business outcomes like improved same-store sales, increased online cart conversion, increased average transaction value, decreased customer churn, and other operational efficiencies that deliver better experiences while winning customer and employee loyalty.

  • Personify XP Personify XP
    Personify XP makes customer experience personal, engaging, and powerful with AI-driven customer engagement solutions.
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  • TruRating TruRating
    TruRating is revolutionizing the way businesses gain insight into their customer experience. Our easy-to-use, multi-channel feedback solution is designed to track how customers feel about their purchases in order to gain unprecedented insight into the consumer experience. With real-time analytics and industry-leading response rates, businesses are able to make informed decisions that can transform their […]
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  • Linney Linney
    We’re Linney – a creative shopper marketing agency. Powered by insight, we tap into the power of consumer emotion to create work that improves the shopping experience – helping brands and retailers drive sales both instore and online. With expertise across all communications platforms, we cover the entire marketing supply chain: ·      Insight ·      Creative ·      Ecommerce ·      Brand […]
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  • Evolv AI Evolv AI
    We use AI-driven experimentation and personalization to build true connections by continuously serving better user experiences. Our clients benefit from an unprecedented return on shopper marketing & promotion spend with the ability to evaluate millions of possible experiences to discover winners at an unprecedented scale and speed. Our Experience Optimization Platform supercharges the traditional experimentation […]
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    UNiDAYS is the leading student and GenZ affinity network with a verified global audience of 21MM. UNiDAYS takes some of the world’s biggest beauty, fashion, technology and wellness brands into the hearts and minds of tomorrow’s professionals, delivering engagement, loyalty and tangible business value. By personalizing the shopping experience with bespoke offers and creative content […]
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  • Tradeswell Tradeswell
    Tradeswell is the operating system for real-time commerce. With the increasing complexities of ecommerce, brands need the ability to make faster, smarter decisions to grow. Our advanced platform harmonizes all of your data, surfaces AI-derived performance insights, and unlocks cross-channel collaboration to empower brands to make the choices required to deliver growth and profits. Tradeswell […]
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