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  • Endear

Endear‘s clienteling platform empowers retail associates to keep in touch with customers over email and text in order to drive sales in-store and online. With Endear, associates can readily reach out to customers 1-1 or in bulk and share product recommendations, all while the app reports back on how these conversations are converting into dollars spent.

Endear solves the following pain points for its customers:

•Increases traffic and sales at stores

•Offers high-touch clienteling over remote channels

•Shares product recommendations that link back to e-commerce sites

•Tracks how sales teams are speaking to customers

•Measures the impact of customer outreach

•Compares store associate performance across locations

Check out these case studies for additional information:

ApparelRolling out virtual concierge program to directly connect retail teams with customers in remote contexts

•JewelryDeploying SMS templating capabilities to drive traffic in-store and maintain key messaging

Luxury — Utilizing CRM to scale personalized email and text communications and generate sales

  • Aptos, LLC Aptos, LLC
    Together, Aptos and Revionics help over 1,000 clients in 65 countries manage, streamline and optimize their omnichannel and merchandising operations. From inventory planning and management to lifecycle pricing to unified commerce and order management, our solutions are specifically designed to deliver exceptional shopping experiences that delight customers and maximize margins. Schedule a brief meeting with […]
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  • Thankful Thankful
    The Thankful AI platform enables businesses to be more customer-centric by becoming service-centric. Just like a human support agent, Thankful routes, assists, translates, and fully resolves large volumes of customer problems across all written channels – email, chat, SMS, and social. Partnered with every major helpdesk, Thankful delivers AI agent services and business insights for […]
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  • Radial Radial
    Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial’s innovative solutions connect retailers and customers through advanced omnichannel technologies, intelligent payments […]
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  • Insider Insider
    Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS) Insider was named […]
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  • Gorgias Gorgias
    Gorgias helps merchants leverage support as a way to increase sales. They are a leading helpdesk for Shopify, Magento and BigCommerce merchants where retailers can manage all of their customer communication & tickets in one platform (email, social media, SMS, phone). It’s powered with machine learning to automate up to 20% of commonly asked questions […]
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  • CoreMedia CoreMedia
    CoreMedia is the digital experience and content management engine behind today’s most iconic online brands. CoreMedia Content Cloud is a composable DXP that enables leaders in all industries to orchestrate personalized experiences, then deliver them to any channel – reliably, efficiently, and at enterprise scale. Marketers, merchandisers, and developers can work collaboratively and efficiently on omnichannel experiences that […]
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