Endear

Endear‘s clienteling platform empowers retail associates to keep in touch with customers over email and text in order to drive sales in-store and online. With Endear, associates can readily reach out to customers 1-1 or in bulk and share product recommendations, all while the app reports back on how these conversations are converting into dollars spent.

Endear solves the following pain points for its customers:

•Increases traffic and sales at stores

•Offers high-touch clienteling over remote channels

•Shares product recommendations that link back to e-commerce sites

•Tracks how sales teams are speaking to customers

•Measures the impact of customer outreach

•Compares store associate performance across locations

Check out these case studies for additional information:

•Apparel — Rolling out virtual concierge program to directly connect retail teams with customers in remote contexts

•Jewelry — Deploying SMS templating capabilities to drive traffic in-store and maintain key messaging

•Luxury — Utilizing CRM to scale personalized email and text communications and generate sales