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  • Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more information visit Who we are: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Our products: Our story started with Freshdesk, a customer experience (CX) offering, followed by Freshservice for IT service management (ITSM). We then expanded our offerings to include a customer relationship management (CRM) solution, which includes sales and marketing automation, and later built a human resources management system (HRMS) to bring the same easy, delightful experience to employees. All Freshworks products are easy to use, intuitive, and built with the user in mind, offering value to businesses of all sizes without the cost and complexity of legacy software. Customer Solutions (CRM) · Freshdesk – Delight your customers with effortless omnichannel service. · Freshsales – Grow your revenue fast with context-driven CRM. · Freshmarketer – Automate and personalize your marketing at scale. Employee Solutions (ITSM, ESM, HRSM) · Freshservice – Right size your IT service management. · Freshteam – Modernize HR with a unified digital experience. Freshworks Platform: a unified experience platform that makes it easy to delight your customers and employees. Just as the iPhone freed users from the hassles of carrying separate devices for music, shows, news and photos, we envision a new business software experience that breaks down customer data silos across marketing, sales, IT, customer service and creates a unified customer engagement platform.  MARKET RECOGNITION · Gartner Magic Quadrant Visionary in CRM Customer Engagement Center, 2020, 2021 · Gartner Magic Quadrant Visionary in CRM Lead Management, 2020 · Gartner Magic Quadrant Visionary in Sales Force Automation, 2020 · Gartner Magic Quadrant for IT Service Management Tools, 2020 · TrustRadius: Top Rated 2021 in Social Media Customer Service, 2021 · MarTech Breakthrough Awards: Best Overall CRM Company, 2020, 2021 · Forrester Wave: Chatbots for IT Operations, 2020

  • White Label Loyalty White Label Loyalty
    White Label Loyalty is a leading enterprise loyalty and retention platform that provides the retail sector with an innovative and effective solution to build a deeper relationship with their customers. It offers an out-of-the-box solution that is simple to launch and run, and is focused on delivering a robust loyalty program with an advanced data-driven […]
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  • RevLifter RevLifter
    RevLifter is a solution provider to the retail sector which helps make “every” eCommerce deal intelligent. With its cutting-edge technology, RevLifter enables brands to leverage real-time customer signals to drive hyper-personalized offers and recommendations that boost sales growth, average order value, and customer lifetime value. With an AI-driven platform and a suite of products, RevLifter […]
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  • Trigo Trigo
    Trigo is a computer vision startup that offers retailers AI-driven and fully automated digital commerce capabilities layered onto existing spaces. Trigo’s 3D store mapping and computer vision capabilities uses artificial intelligence (AI) and machine learning (ML) to keep track of customers’ shopping behavior and patterns as they go. This behavioral information and intelligence is all […]
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  • Yotpo Yotpo
    With the most advanced solutions for SMS marketing, loyalty and referrals, subscriptions, reviews, and visual UGC, Yotpo helps brands accelerate their growth by enabling advocacy and maximizing customer lifetime value. With Yotpo, brands can effectively leverage social proof to increase trust and sales, cultivate loyal customer advocates, boost recurring revenue, engage shoppers on top engagement […]
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  • Xiatech Xiatech
    Xiatech are expert systems integrators who help companies transform their IT infrastructure into an agile platform for innovation.
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  • Wunderman Thompson Commerce Wunderman Thompson Commerce
    Wunderman Thompson Commerce is a global eCommerce consultancy that brings strategic clarity, technical know-how and creative inspiration to help retailers, manufacturers, and brands deliver winning commerce capabilities across all major digital commerce channels: marketplaces (including Amazon), online retailers, D2C and social commerce.   Our end-to-end offer includes strategy, people and technology enablement, plus channel execution. […]
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