Mercaux

Mercaux is a leading solution provider to the retail sector, transforming legacy Point of Sale into a suite of composable ‘Points of Service’ solutions. Their platform provides retailers with the agility to transform their in-store experience with speed and efficiency, offering customers a personalized omnichannel path-to-purchase. Their suite of solutions includes Assisted-Service, Self-Service, and Next Generation Checkout capabilities, and captures unique and rich in-store customer behaviour data. As a member of the MACH Alliance, Mercaux has undergone rigorous business and technical due diligence to ensure compliance with MACH philosophies, principles, and architectures.

Mercaux Capabilities
• Mobile-first retail technology platform to help retailers drive sales and customer loyalty
• Facilitates personalized customer experiences in-store and online
• Delivers real-time engagement and insights
• Supports multi-channel and omnichannel retail strategies
• Enhances the retail employee experience
• Enables user-friendly product search and ordering
• Integrates with existing retail systems and data sources
• Provides AI-powered machine learning to power recommendations and next best actions
• Automates store operations such as merchandising, checkout, and inventory management
• Offers analytics and reporting to help retailers make data-driven decisions
• Provides custom branded apps and digital signage to drive customer engagement

Mercaux Clients & Case Studies
Mercaux works with retailers of all shapes and sizes, from boutiques to global brands. Their clients come from a variety of industries, from fashion and homeware to food and electronics. They have helped their clients to increase sales, improve customer engagement, and drive store traffic through their innovative retail technology solutions. They have worked with clients such as Lululemon, Arcadia Group, and many more. Their case studies demonstrate how their solutions have helped their clients to increase sales and grow their business. Whether it is through their cutting-edge store-level analytics or our in-store customer engagement tools, their retail technology has enabled their clients to unlock more opportunities in the ever-changing retail landscape.