RedRoute

Nuance retail solutions provide a conversational omnichannel shopper experience across voice and digital, through self-service or live agents, powered by proven AI and biometric security. They offer consistent, seamless dialogs that leverage prediction and recommendation engines to better personalize the customer journey and meet the elevated expectations of today’s consumers. Nuance delivers easily integrated solutions […]

Talkdesk is the cloud contact center solution for innovative enterprises. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. Over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and YMCA rely […]