PSFK iQ

PSFK’s professional-grade research platform, featuring access to our full-report library and on-demand research services.

Take me to PSFK iQ

Help, I have question!

  • + What is my level of access?
  • + Not sure what product is right me
  • + I am having access issues
Chat with a representative

Want to send us an email?

Email us at sales@psfk.com
  • Rillavoice

Rillavoice provides speech analytics for sales and service associates in physical stores. Rillavoice’s speech analytics software is a new groundbreaking technology that allows retailers to capture, measure and analyze real customer feedback in real time, at a fraction of the cost. Through clip-on microphones, worn by in-store associates, the Rillavoice app and their speech analytics AI parses through captured audio, giving store teams smart transcripts and CX analytics to help improve conversions.

Rillavoice solves the following pain points for its customers:

•Takes notes automatically with AI and eliminates the need for manual reporting; saves time for the salesperson, and takes more accurate summaries for every interaction

•Allows team coaches to support their associates with more and better data.

•Helps the middle and bottom performers learn from the conversational patterns of the top performers, so they too can become superstars

•Speech analytics analyze the millions of real interactions your real customers have with your associates and process results in almost real time (not over the course of months)

•Minimizes the need for post purchase feedback surveys, as Rillavoice’s speech analytics can answer the same questions and more, with more and better data, faster

  • Personify XP Personify XP
    Personify XP makes customer experience personal, engaging, and powerful with AI-driven customer engagement solutions.
    Read more
  • Increasingly Increasingly
    Increasingly is making the future of work more efficient, collaborative, and productive.
    Read more
  • Bigtincan
    A solution providers that provides sales enablement platform and central hub for proprietary content and knowledge.
    Read more
  • TruRating TruRating
    TruRating is revolutionizing the way businesses gain insight into their customer experience. Our easy-to-use, multi-channel feedback solution is designed to track how customers feel about their purchases in order to gain unprecedented insight into the consumer experience. With real-time analytics and industry-leading response rates, businesses are able to make informed decisions that can transform their […]
    Read more
  • TPGi TPGi
    TPGi is an accessibility solutions provider that supports all phases of accessibility through best-in-class management software and professional services.
    Read more
  • Weezmo Weezmo
    Weezmo provides marketing insights for brick-and-mortar retailers, helping them increase their revenue by optimizing their in-store to online customer journey (and vice versa.) With this full visibility, retailers can improve both their online campaigns and in-store experience and get an accurate ROI.
    Read more
See all vendors