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  • Talkdesk

Talkdesk is the cloud contact center solution for innovative enterprises. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. Over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and YMCA rely on Talkdesk to make customer experience their competitive advantage.

Talkdesk solves the following pain points for its customers:

•Turns contact centers into profit-centers

•Provides high-touch, hyper-personalized service

•Centralizes 360 degree customer data for actionable insight

•Streamlines omnichannel customer service operations

•Provides a consistent brand experience both online and offline

•Automates routine interactions and processes

•Builds, unifies and equips global (and remote) CX teams

•Integrates a business’ contact center with other business systems and units

•Provides agility and flexibility for business contact centers in an ever-changing world

Case Studies

Retail —Providing Exceptional Customer Service Through Streamlined Service Processes

Home GoodsUpdating an Industry Through Cloud-Native Architecture and Agile Scalability

BeverageIncrease Sales and Improve Customer Service With A Cloud-Based Platform

  • Personify XP Personify XP
    Personify XP makes customer experience personal, engaging, and powerful with AI-driven customer engagement solutions.
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  • Bigtincan
    A solution providers that provides sales enablement platform and central hub for proprietary content and knowledge.
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  • TruRating TruRating
    TruRating is revolutionizing the way businesses gain insight into their customer experience. Our easy-to-use, multi-channel feedback solution is designed to track how customers feel about their purchases in order to gain unprecedented insight into the consumer experience. With real-time analytics and industry-leading response rates, businesses are able to make informed decisions that can transform their […]
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  • Chatter by Stingray Chatter by Stingray
    Stingray’s focus is on merging Music + Messaging, Customer Engagement + Data, Signage + Systems, and Media + Advertising into a multi-dimensional, integrated media ecosystem for Enterprise Brands. It’s a modern approach for our industry, and delivers on the promise to create, activate, and measure brand experience moments for both consumers and employees. Chatter is […]
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  • Shopic Technologies Ltd. Shopic Technologies Ltd.
    Shopic is an AI company specializing in frictionless retail solutions.
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  • Revery.AI Revery.AI
    Revery.AI creates the first production-ready virtual dressing room (VDR) that bridges the gap between online and offline shopping. Our immersive experience, built using proprietary AI technology, enables shoppers to try on various garment combinations, and choose from a vast library of models with different skin tones and poses that best represent their style. Our service […]
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