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  • Vee24

Vee24 is helping retailers accelerate their digital business by creating great person-to-person connections virtually. Vee24’s digital customer experience platform — powered by video and text chat; co-browsing; secure sharing with Basket Assist; online appointment scheduling; AI-enabled chatbots, and more — enables customer-centric teams to grow online sales, deliver better customer service, and build lasting brand loyalty.

Using this omnichannel customer engagement platform, brands can seamlessly connect their virtual and in-person customer experience:

  • ·Take online customers from a chatbot through to a text and video chat, then seamlessly to a video call with your in-store sales team
  • Grow online sales — customers see a 35% uplift in AOV
  • ·Move online browsers to online buyers
  • Deliver great experience customers love — 93% is an average CSAT score
  • Reduce average call handling time by 40% Customers include Jordan’s Furniture, Clarins, DFS, the Watches of Switzerland Group, Eastern Bank, Sytner Group, Schuh, and others in the retail, financial services, and automotive industries.