Zowie

Buying online should feel like walking into your favorite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online – only better. Zowie brings speed and empathy to customer interactions. Their tools help companies to deflect, care and sell. Free, omnichannel Inbox enables personalized communication. X1 engine deflects repetitive questions with powerful automation technology. Context panel equips agents with customized information and turns support into sales. Zowie also offers plug-and-play integrations with Shopify, Zendesk, Messenger and much more. Founded in 2018 by Maja Schaefer (Forbes 30 Under 30) and Matt Ciolek, Zowie operates between its commercial office in New York, US and development offices across Poland. Most recently, the company raised a seed round of $5M from investors including Google-backed Gradient Ventures, 10xFounders, Inovo Venture Partners, Jack Altman (CEO at Lattice), and Markus Giesswein (CEO at Giesswein). Zowie is rated by G2 as a top-performing solution for customer service.