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CX Playbook Webinar Video

PSFK President of Research & Strategy Scott Lachut and strategist Avery McCaffrey guide viewers through a framework for engaging the conscious consumer

If you were unable to watch our latest webinar, PSFK Presents: CX Playbook, live on June 6, we’ve compiled the key presentation and CX webinar recording into a video review focused on engaging conscious consumers at every brand touchpoint.