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06/14/18

CX Playbook Webinar Video

PSFK President of Research & Strategy Scott Lachut and strategist Avery McCaffrey guide viewers through a framework for engaging the conscious consumer

If you were unable to watch our latest webinar, PSFK Presents: CX Playbook, live on June 6, we’ve compiled the key presentation and CX webinar recording into a video review focused on engaging conscious consumers at every brand touchpoint.

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This article was contributed by the PSFK IQ team. IQ is a platform for insights and advice for creative professionals seeking to develop innovation in retail and customer experience.
Author of the article
PSFK

This article was contributed by the PSFK IQ team. IQ is a platform for insights and advice for creative professionals seeking to develop innovation in retail and customer experience.