PSFK President of Research & Strategy Scott Lachut and Senior Strategist Penn Whaling guide viewers through the 25+ page report detailing how fast-casual restaurants are leveraging cutting-edge technology to meet personal tastes

If you were unable to watch our latest webinar, Member Briefing: Food Service Debrief, we’ve compiled the key presentation and webinar recording here into a video review that explores how the fast-casual sector is leveraging the latest technology to cater to changing consumer demands, giving customers the tools to control their own experience.