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05/31/21

How The Consumer Wants To Shop In 2021

Matt Britton, CEO of research firm Suzy, and Scott Lachut, partner at futures firm PSFK, discuss the results of a recent consumer survey on shoppers expectations of the Future of Retail.

159 articles
This article was contributed by the PSFK IQ team. IQ is a platform for insights and advice for creative professionals seeking to develop innovation in retail and customer experience.
Author of the article
PSFK

This article was contributed by the PSFK IQ team. IQ is a platform for insights and advice for creative professionals seeking to develop innovation in retail and customer experience.